Terms

What Relay is

Relay is a tool for coaches to send workouts and meets to their athletes, and for athletes to record what they did. A coach creates a team, shares a join code, and plans. The athletes who join with that code see what is scheduled for them and log it.

These terms are the agreement between you and Relay for using it. If you do not accept them, do not create an account.

Accounts

A coach account is created with an email address, a password and a team name. An athlete account is created with a join code, a name and a password.

You are responsible for what happens under your account and for keeping your password to yourself. A password must be at least eight characters. Write to the address at the foot of this page if you think somebody else has yours.

A coach account and an athlete account are different kinds of account. One cannot become the other, and one person should not hold two.

Athletes, and who may join

Athletes join a team with a code their coach gives them. Relay does not ask an athlete for an email address; it generates a username instead, which is what the athlete signs in with. A coach can tell an athlete their username, and that is the intended way to recover it.

You must be at least 13 years old to hold any Relay account. A coach who hands a join code to athletes under 13 is asking them to break this rule. Accounts found to belong to somebody under 13 are closed.

A coach sees the names and usernames of the athletes on the teams they coach, and what those athletes logged for those teams. Athletes do not see one another.

Your team's data

What a coach plans and what an athlete logs belongs to whoever wrote it. Relay stores it, shows it to the people on that team who are entitled to see it, and does nothing else with it. It is not sold, not used for advertising, and not used to train anything.

You grant Relay only the permission it needs to do that: to store your content and to display it to the members of your team.

A season belongs to the team that trained it. If the person who wrote a workout deletes their account, the workout stays on the team calendar with no name on it, so the rest of the team does not lose its history when one person leaves.

Acceptable use

Do not use Relay to harass anyone, to break the law, or to store anything you have no right to store. Do not attempt to reach data belonging to a team you are not on, to work around a rate limit, or to interfere with the service for other people.

Do not post a join code publicly. Anybody holding it can join that team. A coach can replace a code at any time from the Team screen, and should if it has spread.

Relay may suspend or close an account that does these things.

Subscriptions and payment

A subscription belongs to a coach account, never to a team. One subscription covers every team that coach runs, and there is no limit on how many that is. Athletes never pay for anything.

Every coach account begins with a free trial and no card is asked for. Two plans are offered afterwards: one for a coach working alone, and one that also carries assistant coaches. Either can be paid monthly or yearly. The price is shown by the checkout page at the moment you subscribe.

Payment is taken by Stripe. Relay never sees a card number and never stores one. A subscription renews automatically at the end of each period until it is cancelled, which you do yourself from the billing screen at any time. Cancelling stops the next renewal; it does not refund the period already paid for, except where the law where you live says otherwise.

When a trial or subscription ends

Nothing is deleted and nothing is hidden. The coach account becomes read-only: everyone can still see everything, and athletes can still log workouts and answer about meets. What stops is planning — creating and editing workouts and meets, managing the roster, sending reminders and inviting assistants — until a subscription starts again.

Ending an account

You can delete your account yourself, from the Profile screen. Deleting removes your name, your sign-in details, any contact address you added and any device registered for notifications. It cannot be undone.

Relay may close an account that breaks these terms, and may withdraw the service entirely, giving reasonable notice first — except where an account has to be closed at once to protect somebody.

Availability

Relay is provided as it is. It is not guaranteed to be available at all times, and it is not a medical, safety or compliance system. Do not rely on it for anything that has to be right, and keep your own record of anything you cannot afford to lose.

How Relay works will change over time. A change that removes something a paying subscriber depends on will be announced before it happens.

Liability

So far as the law allows, Relay is not liable for indirect or consequential loss, for loss of data you hold another copy of, or for anything arising from a use of the service these terms do not permit.

Nothing here limits liability for death or personal injury caused by negligence, or for fraud, and nothing here removes a right you hold under consumer law.

Changes to these terms

These terms will change from time to time, and the date at the top of this page says when they last did. A change that materially affects a paying subscriber is sent to the email address on that account before it takes effect. Continuing to use Relay after a change accepts it.

Governing law

These terms are governed by the law of the place where Relay's operator is established, and any dispute goes to the courts of that place. Where the law where you live gives you rights this cannot override, those rights still apply.

Contact

Write to legal@relay.invalid.